Browsing by Author Tosun, Petek

Showing results 1 to 20 of 20
Issue DateTitleAuthor(s)
2019Alkollü içki sektöründe kurumsal sosyal sorumluluk çalışmalarıÇokcoşkun, Güneş
2020Brand trust for digital-only bank brands: consumer insights from an emerging marketTosun, Petek
2021Consumer complaining behavior in hospitality managementTosun, Petek; Sezgin, Selime; Uray, Nimet
2021Corporate social responsibility communication of banks in the first days of the Covid-19 pandemic in TurkeyTosun, Petek
2021Corporate social responsibility disclosure on the websites of coffee chains in TurkeyTosun, Petek
2020Corporate social responsibility in the food industry from a marketing perspective.Tosun, Petek; Selçuk Köylüoğlu
2020CRM in retail banking from salespeople’s perspective in the Covid-19 outbreakTosun, Petek
2020Customer relationship management in the COVID-19 outbreak from a salesperson perspectiveTosun, Petek
2019Destination personalities of Alacati and Ayvalik in Turkey: consumer perceptions of a summer holidayTosun, Petek; Merve Akar
2021Exploring elderly customer-employee rapport in services: Managerial and social implicationsTosun, Petek
2020The impact of brand trust and mood on consumer complaining behaviorTosun, Petek
2021The impact of marketing on the business performance of companies: A literature reviewKöylüoğlu, A. Selçuk; Tosun, Petek; Doğan, Mesut
2021Kurumsal sosyal sorumluluk çalışmalarında marka uyumu ve algılanan sosyal ikiyüzlülükTosun, Petek; Elif Güner
2020Meat substitutes in sustainability context: A content analysis of consumer attitudesTosun, Petek; Yanar Gürce, Merve; Sezgin, Selime; Uray, Nimet
2019Pazarlama biliminde duygu ve duygu durumu kavramları için baz alınmış teorilerTosun, Petek; Sezgin, Selime; Uray, Nimet
2022Social media marketing of brands in the COVID-19 pandemic: Exploring the crisis-related contentTosun, Petek
2020Supervisor and customer-driven stressors to predict silence and voice motives: mediating and moderating roles of anger and self-controlMuhammad Kashif; Merve Yanar Gürce; Tosun, Petek; Shanika Wijenayake
2020Unethical sales practices in retail bankingTosun, Petek
2022User-generated and brand-generated content as indicators of university brand personality and business strategyKaradağ, Hande; Tosun, Petek; Ayan, Büşra 
2021Voluntary simplicity: a content analysis of consumer commentsTosun, Petek; Selime Sezgin