Disentangling the dynamic digital capability, digital transformation, and organizational performance relationships in SMEs: a configurational analysis based on fsQCA.

Abstract

While digitalization has become inevitable for ifrms of every size, a limited number of studies to date aimed to investigate the impact of digital capabilities and digital transformation on the organizational performance of small businesses. Drawing on the dynamic capabilities view, the current study analyzes the conditions under which the dynamic digital capability of a small and medium-sized enterprise (SME) would lead to higher performance. In this study, a unique fuzzy-set qualitative comparative analysis methodology was used for analyzing the data collected from 136 SMEs for investigating the IT utiliza tion, human capital, digital maturity, and digitalization strategy antecedents of dynamic digital capability.