Bilgisayar Mühendisliği Bölümü Koleksiyonu
Permanent URI for this collectionhttps://hdl.handle.net/20.500.11779/1940
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Article Citation - WoS: 1Citation - Scopus: 1Understanding the Psychological and Financial Correlates for Consumer Credit Use;(Sosyoekonomi Society, 2024-01-31) Ertuğrul, Seyit; Sayar, Alperen; Şahin, Türkay; Çakar,Tuna; Ertuğru, SeyitThis study investigated the behavioural and cognitive predictors of consumer credit usage to develop a behavioural credit risk assessment procedure for a factoring company. Participants completed surveys measuring personality traits, self-esteem, material and monetary values, compulsive and impulsive buying tendencies, self-control, and impulsiveness. Financial surveys also assessed financial literacy and knowledge of financial concepts. The results indicated that extraversion, conscientiousness, emotional stability, and experiential self-control were significant predictors of consumer credit usage. These findings suggest that a finance company can use these personality traits and financial characteristics to develop a more accurate and effective credit risk assessment procedure, such as psychometric tests. © 2024, Sosyoekonomi Society. All rights reserved.Conference Object Citation - Scopus: 1Modeling Consumer Creditworthiness Via Psychometric Scale and Machine Learning(IEEE, 2022-09-14) Çakar, Tuna; Ertugrul, Seyit; Sayar, Alperen; Sahin, Türkay; Bozkan, TunahanAlthough the predictive power of economic metrics to detect the creditworthiness of the customers is high, there is a rising interest in the integration of cognitive, psychological, behavioral, alternative, and demographic data into credit risk systems and processing the data through modern methods. The primary motivation for the rising interest is increased customer classification accuracy. In this research, customer creditworthiness was modeled through data consisting of personality, money attitudes, impulsivity, self-esteem, self-control, and material values and processed through artificial intelligence. The obtained findings have been evaluated as a reference point for the following research. © 2022 IEEE.Conference Object Customer Segmentation and Churn Prediction via Customer Metrics(IEEE, 2022-05-15) Bozkan, Tunahan; Cakar, Tuna; Sayar, Alperen; Ertugrul, SeyitIn this study, it is aimed to predict whether customers operating in the factoring sector will continue to trade in the next three months after the last transaction date, using data-driven machine learning models, based on their past transaction movements and their risk, limit and company data. As a result of the models established, Loss Analysis (Churn) of two different customer groups (Real and Legal factory) was carried out. It was estimated by the XGBoost model with an F1 Score of 74% and 77%. Thanks to this modeling, it was aimed to increase the retention rate of customers through special promotions and campaigns to be made to these customer groups, together with the prediction of the customers who will leave. Thanks to the increase in retention rates, a direct contribution to the transaction volume on a company basis was ensured.
