İşletme Bölümü Koleksiyonu
Permanent URI for this collectionhttps://hdl.handle.net/20.500.11779/1937
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Article Citation - WoS: 1Citation - Scopus: 4The Association of Subordinates' Perception of the Manager's Ambiguous Behaviors With the Likelihood of Conflict Occurrence: a Cross-Cultural Study(International Association for Conflict Management, 2024) Honuk, H.; Küçük, B.A.; Çağlar, C.T.The research aims to provide evidence to explain the contradictive findings in the literature on the organizational conflict phenomenon and the relationship between conflict and culture, by focusing on the relationship between ambiguous behaviors and conflict. To achieve this goal, in the context of low-status compensation theory, the relationship between incivility, humor as ambiguous behaviors, and the likelihood of managersubordinate conflict occurrence was investigated. To test the culture’s effect on this relationship, survey data were collected from 478 white-collar subordinates working in SMEs in Turkey and the UK. According to the results, the subordinate’s perception of the manager’s ambiguous behaviors affects the likelihood of relationship conflict and task conflict occurrence. In addition, the study reveals that culture is associated with the likelihood of relationship conflict occurrence but not task conflict. The study contributes to the literature by providing evidence for the relationship between humor, incivility, conflict, and culture. © 2024 International Association for Conflict Management.Article Citation - WoS: 3Citation - Scopus: 1A Configurational Analysis of the Impact of Entrepreneurial Orientation and Global Mindset on Export Performance of Smes(SAGE Publications Inc., 2024-12-05) Matemane, R.; Mintah, R.; Şahin, F.; Karadağ, H.Although contemporary literature provides several important insights into the role of attributes of SMEs, there is much less evidence on what configuration of entrepreneurial orientation and global mindset makes this process successful, that is, contributing to the export performance of SMEs. This study uses a fuzzy set qualitative comparative analysis on a sample of 97 SMEs in Ghana to explore the potential complementary role between the entrepreneurial orientation dimensions and global mindset for superior export performance. The results indicate two different yet equifinal configurations of these factors that lead to a high level of export performance of SMEs. One of the configurations shows that proactive and innovative SMEs with managers high on global mindset achieve superior export performance regardless of their willingness to take risks. Another configuration indicates that regardless of the global mindset of managers, SMEs can achieve higher export performance by being proactive, innovative, and willing to take high risks. Several implications for theory and practice are discussed based on the findings. © The Author(s) 2024.Book Part Digital occupational health and safety(Routledge, 2022) Karadağ, HandeManaging the Digital Workplace in the Post-Pandemic provides a cutting-edge survey of digital organizational behaviour in the post-pandemic workplace, drawing from an international range of expertise. It introduces and guides students and practitioners through the current best practices, laboratory methods, policies and protocols in use during these times of rapid change to workplace practices. This book is essential reading for students, researchers and practitioners in business and management. The book draws on global expertise from its contributors while being suitable for class and educational use, with each chapter including further reading, chapter summaries and exercises. Tutors are supported with a set of instructor materials that include PowerPoint slides, a test bank and an instructor's manual.Article Citation - WoS: 10Citation - Scopus: 14Disentangling the Dynamic Digital Capability, Digital Transformation, and Organizational Performance Relationships in Smes: a Configurational Analysis Based on Fsqca(Springer, 2024-09-02) Saunila, Minna; Karadağ, Hande; Şahin, Faruk; Karamollaoğlu, NazlıWhile digitalization has become inevitable for firms of every size, a limited number of studies to date aimed to investigate the impact of digital capabilities and digital transformation on the organizational performance of small businesses. Drawing on the dynamic capabilities view, the current study analyzes the conditions under which the dynamic digital capability of a small and medium-sized enterprise (SME) would lead to higher performance. In this study, a unique fuzzy-set qualitative comparative analysis methodology was used for analyzing the data collected from 136 SMEs for investigating the IT utilization, human capital, digital maturity, and digitalization strategy antecedents of dynamic digital capability. The results reveal that two particular configurations of dynamic digital capability are identified as the main digitalization influencers of organizational performance in SMEs. To the best of our knowledge, this study presents the first empirical findings to the literature about dynamic digital capability and organizational performance relationships in SMEs through the utilization of configurational analysis methodology. Theoretically, the study addresses an acknowledged need for a holistic approach to uncover the underlying mechanisms of dynamic digital capability formation and digital transformation in small firms, with their impact on firm performance. The findings also present vital practical implications for business owners, policy-makers, and bodies responsible for SMEs, by providing new insights about the combination of factors that drive high performance, particularly at times of turbulence, in these units.Book Part Citation - Scopus: 2Tokenization and Nfts: a Tokenized Income Sharing Model for Higher Education as a Potential Solution for Student Debt in the Usa(Springer Nature, 2023) Son Turan, Semen; Son-Turan, SemenThis study focuses on how to tokenize educational assets and discusses how tokenization and non-fungible tokens (NFTs) can be operationalized and adopted to the higher education landscape to provide funds for students during their higher education studies. To that end, it builds upon the income-contingent loans and higher education funding literature to propose a system that captures the value of the student’s potential future income streams as a token to be offered to higher education stakeholders willing to invest in a young person’s future, make an impact toward the Sustainable Development Goals, or simply, to diversify their portfolios and hedge against market downturns. The Future Income Token “FIT” is conceptually devised through a literature review and builds on previous findings by the author. This interdisciplinary study fits into the blockchain, crowdfunding, and higher education finance literature. Given the increasing difficulty of mobilizing funds for higher education and, the almost universal, growing student loan default problem, it asks the question: What aspects of higher education tokenomics may give higher education stakeholders the incentive to contribute to a student’s education, that other forms of financing do not? Policy makers, practitioners, as well as theoreticians can benefit from the ideas and the findings of the study. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.Book Part Citation - Scopus: 2The Influence of Social Media on Food Choices: a Bibliometric Approach(IGI Global, 2023-08-07) Köse, Şirin Gizem; Çizer, Ece ÖzerSocial media channels are increasing day by day and the time spent on social media channels has become a significant part of the day. Social media, which is one of the facts that cannot be ignored, affects food choices to a great extent, as it does in every field. Being aware of the power of social media, food companies, and groceries also develop strategies for this medium and heavily use social media as a communication tool. In line with these developments and facts, this study aims to highlight the influence of social media on food. A bibliometric study has been conducted to enlighten the literature development on social media and food subjects. The results are expected to be helpful for both literature and practice as well as social media managers and food brand managers. © 2023 by IGI Global. All rights reserved.Conference Object Energy Consumption at Home: Insights for Sustainable Smart Home Marketing(Springer International Publishing Ag, 2023) Köse, Şirin Gizem; Cizer, Ece Ozer; Kazancoglu, IpekEnergy consumption has been a vital subject for both energy producers and consumers. The intersection of energy consumption and home words are of increasing importance in both literature and practice. Households try to utilize energy in the most efficient and sustainable way. On the other hand, smart home technologies which let the households control their houses are on the rise. Those technologies also help balance the energy consumption and live in a more sustainable way. This study aims to underline the importance of smart home technologies to increase energy efficiency and pave the way for a more sustainable energy management. In line with this purpose, a bibliometric study has been conducted to enlighten the literature development in energy consumption and home subjects. The results are expected to be helpful for both literature and practice as well as energy providers and consumers.Book Sistem Çaresiz Eğitim Sizde(Doğan Kitap, 2022) Erkut, Erhan; Güneş, Aslı; Erinç, Aslı; Çabuk, SerçinY ve Z kuşakları, kitlesel eğitim modelini aktif olarak reddediyorlar. "Kanımca 21. yüzyıl için alternatif eğitim modelleri yakında ortaya çıkacak. Eğitimin geçmişe göre en çok belirsizlik içerdiği bu çağda çocukları dünde kalmış bir sisteme emanet etmek yanlış. Bilişim toplumu eğitim sorununa kalıcı çözüm getirmeye çalışırken bireylere de çok iş düşüyor. Bu kitap eğitimin nasıl evrim geçirdiğinin yanı sıra veli ve öğrencilerin daha iyi bir gelecek için neler yapabileceklerini de anlatıyor. Çocukları belirsiz bir geleceğe daha iyi hazırlamak hem mümkün hem de kolay, fakat bilinçli adımlar gerektiriyor. Gelecek daha güzel olabilir.Book Üniversite Seçerken(Optimist Yayım Dağıtım, 2017) Erkut, Erhan; Gerçek, Çiçek30 yılı aşkın akademik hayatı boyunca yurtiçi ve yurtdışı üniversitelerde dekanlık ve rektörlük dahil yönetici kadrolarında çalışarak eğitim sistemi ve paydaşları hakkında deneyim kazanan Erhan Erkut, öğretim üyeliği yapmayı hiç bırakmadı ve önceliği daima öğrencileri oldu. Dünya çapında sürdürdüğü bilimsel araştırmalarının yanında, özellikle eğitim ve girişimcilik üzerine yoğunlaşmış sivil toplum kuruluşlarında aktif görev alarak deneyimlerini öğrenci ve öğretmenlerle yüz yüze paylaşmakta; birebir görüşemediklerine ulaşmak içinse bloğunda (erhanerkut.com) yayınladığı inceleme yazıları ve sosyal medya paylaşımlarını kullanmaktadır. "Üniversite Seçerken" isimli bu kitabında, üniversite seçiminin yanında genel olarak üniversitelerden, üniversitelerin gençlere ne verdiğinden (ve vermediğinden) ve en önemlisi lise öğrencilerinin kendilerini geliştirmeleri için nelere odaklanmaları gerektiğinden de bahsederek gençlerimize akademik ve profesyonel kariyerlerinde rehber olmaktadır.Erhan Hoca, kitabı tek yönlü bir aktarımın ötesine taşımak amacıyla, okuyucuyu kitapta bahsedilen konularda Twitter (#UniSecEE) üzerinden kendisi ile iletişime geçmeye davet ederek, okuyucuların da soru ve yorumlarıyla katkı yapabilmesinin yolunu açmaktadır.Conference Object The Impact of Brand Trust and Mood on Consumer Complaining Behavior(2020) Tosun, PetekManaging consumer complaints is essential in the competitive business environment. Various personal or situational factors can influence consumer complaining behavior. Marketing managers must understand these factors well to understand their customers and manage their complaints. A customer’s affective state or mood can influence his or her complaining behavior since affective states interact with cognition in shaping consumer behavior. Besides, a consumer’s trust regarding a brand is closely related to his or her expectations in the consumption situation and influences complaining behavior. In this context, the purpose of this study is to examine the impact of consumer mood and brand trust on consumer complaining behavior. An online survey was distributed by convenience sampling method in Istanbul between 17 October – 3 November 2020. Fifty-nine individuals with a mean age of 41 participated in the survey. The participants answered questions about their mood, brand trust towards the bank they use most frequently, and then read a service failure scenario regarding the bank’s branch services. After answering questions about their satisfaction level with the service explained in the text, they responded to questions about their complaining behavior estimates. In alignment with the service failure scenario, the participants’ satisfaction level has become approximately 1.6 over 5, indicating dissatisfaction, as expected. Findings were analyzed in SPSS. The scales were reliable with the following Cronbach’s alpha levels; 0.867 for the brand trust scale, 0.958 for the mood scale, and 0.729 for the consumer complaining behavior scale. The normality tests showed that the dependent variable, consumer complaining behavior, was normally distributed (Shapiro-Wilk test, p:0.24, skewness: -0.189, kurtosis: -0.010). The regression analysis showed that mood (standardized beta: -0.272, p=0.024) and brand trust (standardized beta: -0.288, p=0.002) had a significant negative effect on consumer complaining behavior. Two other variables were also controlled; the frequency of doing banking transactions and the number of banks that are actively used, but the analysis showed that they did not have a significant effect on consumer complaining behavior. Besides, ANOVA results showed that consumer complaining behavior did not differ across participants’ education level and preferred banking channels such as the internet or mobile banking. This study has shown that a positive mood and bank trust reduced consumers’ intentions to complain in a service failure situation. The primary managerial implication of this study is that marketing programs, personal selling efforts, and customer relationship management must focus on building and maintaining trust and commitment between their brand and customers since brand trust decreases negative word-of-mouth and reduces CCB intentions in case of a service failure. Besides, service providers must try to create a positive-mood-inducing atmosphere to decrease customer complaints. The findings support the commitment and trust model of relationship marketing (Morgan and Hunt, 1994). Future studies can employ more representative samples to reach more generalizable results. Researchers can test the findings and make comparisons across different service sectors. Further studies can also include brand forgiveness and brand personality concepts in their research models.