İşletme Bölümü Koleksiyonu

Permanent URI for this collectionhttps://hdl.handle.net/20.500.11779/1937

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A Comparative Analysis on the Relationship Between Institutional Environment and Entrepreneurship in Emerging Economies
(2018) Karadağ, Hande; 04.03. Department of Business Administration; 04. Faculty of Economics, Administrative and Social Sciences; 01. MEF University
Institutional environment plays an important role in the quality and nature of entrepreneurial activities and the development of entrepreneurship ecosystem. The aim of this research is to evaluate institutional factors of selected emerging markets with Global Entrepreneurship and Development Index data. Findings of the study indicate that Turkey has one of the lowest scores among other emerging markets for the institutional variable of staff training and also has comparably low scores in venture capital, business strategy, and technology transfer. Results of the study show that except South Korea, all the selected economies have scored low on the institutional variable of gross domestic expenditure on research and development as a percentage of the gross domestic product. The study is expected to make valuable contributions to the literature with its novel approach of using comparative Global Entrepreneurship and Development Index scores for analyzing the institutional environment and entrepreneurship relationship in emerging economies.
A Comparison of Islamic Vs Conventional Banks in Turkey
(2015) Son Turan, Semen; 04.03. Department of Business Administration; 04. Faculty of Economics, Administrative and Social Sciences; 01. MEF University
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A Glance at Growth Accounting: Cobb-Douglas Model for G-7 (1950-2018)
(European Journal of Digital Economy Research, 2020) İzgi, Berna Balcı; Karadağ, Hande; Beceren, Ertan; 04.03. Department of Business Administration; 04. Faculty of Economics, Administrative and Social Sciences; 01. MEF University
In this article, we inspected the impact of human capital on economic growth by estimating a Cobb-Douglas model for G-7 countries during (1950-2018). Our results show that, human capital has a positive impact on economic growth in the long-run with a contribution of 0.44% whereas evidence is only found for physical capital for the short-run. While the current data for G-7 with the application of pmg reveals that tfp was insignificant.
A Leader in Innovation in Higher Education in Turkey
(2023) Yılmaz, Metin; 01. MEF University
MEF University is a leader in innovation in higher education. Use of Flipped Learning method, Adaptive Learning resources and MOOCs are examples of innovative approach adopted by MEF. MOOC platforms such as Coursera and Linkedin are successfully integrated into curriculum by MEF.
A Strategic Management Approach To Financial Management Practices in Small and Medium Sized Businesses
(Emerald Group Publishing Ltd., 2015) Karadağ, Hande; 04.03. Department of Business Administration; 04. Faculty of Economics, Administrative and Social Sciences; 01. MEF University
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Analysis of the Roles of the Irrigation Associations and Public-Private Model in Irrigation Development and Management in Turkey
(2019) Kibaroğlu, Ayşegül; 04.04. Department of Political Science and International Relations; 04. Faculty of Economics, Administrative and Social Sciences; 01. MEF University
The latest national development plan in Turkey emphasizes that priority is given to water, food and nutrition security in a competitive environment, hence, infrastructure investments in sectors like irrigation will continue with an intention to supporteconomic productivity in the medium and long term. Yet, these macro-level policies require operationalization through the practices of adequate institutions. The paper will first critically analyze how these macro level policies are put into practice byconcerned public and private institutions with a particular focus on water user associations.
Avrupa Birliği (ab) Üyelik Sürecinde Türkiye’de Girişimcilik Ekosisteminin Değerlendirilmesi: Küresel Girişimcilik ve Kalkınma Endeksi (gedı) Yöntemi ile Karşılaştırmalı Bir Analizi
(2017) Karadağ, Hande; 04.03. Department of Business Administration; 04. Faculty of Economics, Administrative and Social Sciences; 01. MEF University
Avrupa Birliği (AB) üyelik sürecindeTürkiye’de girişimcilik ekosisteminin değerlendirilmesi: Küresel Girişimcilik ve Kalkınma Endeksi (GEDI) yöntemi ile karşılaştırmalı bir analizÖzGirişimcilik ve ekonomik gelişmişlik arasındaki yakın ilişki nedeniyle girişimsel faaliyetler ve kamu politikalarının bu faaliyetleri teşvik derece ve yöntemleri son dönemlerde araştırmacılar tarafından yoğunlaşılan konular arasında yeralmaktadır. Konu çalışma Avrupa Birliği üyelik sürecinde olan Türkiye’nin girişimci firmalar üretme konusundaki mevcut performansınıekonomik büyüme, girişimcilik politikalarıve girişimcilik faktörlerinin ilişkileri açısından ele almaktadır. Çalışma içeriğinde birliğe üye ülkeler ve Türkiye’nin girişimsel faaliyetleri Küresel Girişimcilik ve Kalkınma Endeksi (GEDI) yöntemindeki üç ana başlık, ondört sütun ve yirmisekiz bireysel ve kurumsal değişken üzerinden karşılaştırılmış ve ortaya çıkan sonuçlar değerlendirilmiştir. Çalışmada ortaya konan bulgular ışığında zayıf alanların geliştirilmesine yönelik öncelikli politikaların oluşturulması konusundaki önerilere çalışmanın son bölümünde yer verilmiştir.
Citation - WoS: 35
Citation - Scopus: 72
Blockchain Technology and Sustainability in Supply Chains and a Closer Look at Different Industries: a Mixed Method Approach
(MDPI, 2022) Güner, Elif; Ayan, Büsra; Son-Turan, Semen; 04.03. Department of Business Administration; 04. Faculty of Economics, Administrative and Social Sciences; 01. MEF University
Background: This study presents a comprehensive review of blockchain technology with a sustainability orientation in supply chains and logistics. Methods: The publications are extracted from the Scopus and Web of Science databases, comprising 552 publications between 2017 and 2022. Several bibliometric laws and techniques, namely three-field analysis, Bradford’s Law, Lotka’s Law, and thematic maps, are applied in R with the bibliometrix package. Content analysis is also carried out based on 185 publications to appreciate the industry-based view of the field. Results: The bibliometric results indicate that this field is on the rise. Authors, sources, affiliations, countries, keywords, and their relationships are also addressed. The findings of the content analysis and thematic maps reveal that some of the most highlighted themes in the literature include traceability, COVID-19, the internet of things, and Industry 4.0. The most popular industry in this field is discovered to be food and agriculture. Conclusions: This paper contributes to the still relatively scarce literature on how blockchain technology fosters sustainable supply chains and logistics, providing a closer look at blockchain use, methodologies, and future directions for different industries concerning food, agriculture, fashion, textile and apparel, manufacturing, automotive, maritime and shipping, healthcare and pharmaceutical, mining and mineral, and energy. © 2022 by the authors.
Brand Trust for Digital-Only Bank Brands: Consumer Insights From an Emerging Market
(ATLAS, 2020) Tosun, Petek; 04.03. Department of Business Administration; 04. Faculty of Economics, Administrative and Social Sciences; 01. MEF University
Financial services are increasingly evolving and moving towards digital service models. New technologies and the rapid diffusion of the internet are introducing new business models in the banking industry, by providing many alternatives for reaching and interacting with customers. One of the new banking business models is digital-only banking. Digital-only bank brands are servicing in digital platforms without providing any traditional branch services. However, in many countries, banks are still operating within conventional service models, so some changes in laws and regulations may be required to provide digital-only banking services. Besides such structural and institutional requirements, positive consumer attitudes toward working with digital-only brands are prerequisites for any brand to be successful in the highly competitive financial services market. Positive consumer attitudes are especially important in the digital- only banking context since preferring a bank brand with a large network of established branches is still essential for building brand trust for many customers. Therefore, financial services institutions need to have a deep understanding of consumer perceptions and the antecedents of brand trust regarding digital-only banking. This study aims to explore consumer motives and elements of building customer trust for a digital-only banking brand in an emerging market context. Consumer insights were obtained as a result of a pilot study, which included preliminary interviews with retail banking customers. The interviews have shown that trust is the core factor for bank preference. Digital-only brands have the risk of being perceived as untrustworthy. Positive word-of-mouth, clear procedures, reliable terms and conditions, having responsive and effective customer services teams, and solving customer complaints fast are stated as important points to build brand trust for digital-only brands. This exploratory study may provide a basis for future empirical studies. The findings will be beneficial for the policy- makers, marketing managers of financial services institutions, and researchers who want to understand customer expectations.
Citation - WoS: 2
Citation - Scopus: 2
Compliance and Reporting Trends: Essential Strategies
(Springer, 2017) Son-Turan, Semen; 04.03. Department of Business Administration; 04. Faculty of Economics, Administrative and Social Sciences; 01. MEF University
The digital age, with decreasing barriers to entry, paving the way for low-cost competition, saw an influx of new financial products and services globally. Soon the increasingly technology-driven financial landscape transformed itself with the democratization of finance diffusing to all levels of society. The standing rules and regulations of financial markets were confronted with an epitome of complexities marked by higher transparency, increased efficiencies, a wide range of substitutes, abundant information, a huge number of stakeholders and a bulk of aspiring entrepreneurs. However, a new game necessitates new rules, and a considerable disruption in old ways of doing is sure to witness unorthodox problems that need to be dealt with, and preferably foreseen, through a different lens. Sooner or later, these new digitally enhanced financial markets are destined to break down, dragging down everyone who once had faith in them, if not supported by proper compliance and corporate social performance and reporting standards. This chapter explores newly emerging trends in compliance and reporting standards for financial institutions.
Citation - WoS: 15
Citation - Scopus: 21
Consumer Complaining Behavior in Hospitality Management
(Taylor & Francis, 2021) Tosun, Petek; Sezgin, Selime; Uray, Nimet; 04.03. Department of Business Administration; 04. Faculty of Economics, Administrative and Social Sciences; 01. MEF University
The purpose of this study is to investigate the impacts of assertiveness, aggressiveness, and perceived risks on consumer complaining behavior (CCB) in the tourism and hospitality sector. This research utilized a quantitative methodology through the implementation of a two-stage study based on surveys. Study 1 examined the impacts of assertiveness, aggressiveness, and perceived risks on CCB in the context of low-quality summer vacation, while Study 2 further investigated the relationships in the research model by replicating the survey within the framework of high-quality summer vacation. The results were then analyzed through factor and regression analyses. Both of the studies demonstrated that assertiveness positively influences CCB directly and also indirectly via the mediating effect of perceived risks. It was found that aggressiveness positively influences CCB when consumers have high service quality expectations but when they have low expectations for service quality, it is insignificant.
Corporate Social Responsibility Communication of Banks in the First Days of the Covid-19 Pandemic in Turkey
(2021) Tosun, Petek; 04.03. Department of Business Administration; 04. Faculty of Economics, Administrative and Social Sciences; 01. MEF University
The purpose of this study is to examine corporate social responsibility (CSR) communication and the waysthe pandemic changed CSR communication of banks on social media at the beginning of the COVID-19pandemic in Turkey. A content analysis was made on the Facebook accounts of the biggest public, private,and foreign-owned retail banks in Turkey. The findings have shown that banks have increased their overalland health-related CSR communication during the pandemic. Besides, it was found that each bank had itsunique CSR approach and shifted its CSR activities online. Messages with CSR content got a higher numberof consumer comments than non-CSR messages. Customer interaction levels differed significantly amongmessages that included different CSR content such as health and society. This study reflects Turkish banks’CSR communication on social media, presents comparative results for crisis and non-crisis periods, andprovides analysis results about CSR communication during the pandemic. Besides, it is among the firststudies that examine the financial institutions’ social media marketing communication related to theCOVID-19 pandemic. The findings of this study may help marketing managers in designing their marketingstrategies in crisis times.
Corporate Social Responsibility in the Food Industry From a Marketing Perspective.
(Livre de Lyon, 2020) Tosun, Petek; Selçuk Köylüoğlu; 04.03. Department of Business Administration; 04. Faculty of Economics, Administrative and Social Sciences; 01. MEF University
Rapid developments in technology, the increase in the world population, environmental degradation, pandemics, and various social problems have led to a different perception and understanding of marketing. Marketing has been increasingly expected to embrace and even contribute to the remedy of issues such as obesity and been discussed from a social responsibility perspective. Although several studies have investigated the impact of CSR in the food sector, the market shares of sustainable products are generally low, so there is a need to comprehend better the effect of CSR on food marketing in different contexts. To compile previous research and present findings in an integrated way, this study focuses on CSR in the food industry from a marketing perspective.
Citation - WoS: 35
Covid-19 Sonrası Yükseköğretim
(Deomed, 2020) Erkut, Erhan; 01. MEF University
Higher education is one of the most severely impacted sectors by Covid-19. Almost all schools worldwide had to stop face-to-face education and approximately 2 billions students were forced to get their education online. This pandemic demonstrated that the Turkish higher education system was not well-prepared for a crisis of this proportion, nor was it ready for effective online teaching. High-quality online education is a fact of life now, and administrators, as well as faculty members have an important task on hand. In this opinion piece, 1 offered some ideas about improving the quality of online education, and discussed other impacts of this pandemic on higher education, along with some warnings. I believe this pandemic offers an opportunity for the outdated higher education system worldwide and the universities (and countries) that adopt quickly will be the winners.
Crm in Retail Banking From Salespeople’s Perspective in the Covid-19 Outbreak
(İKSAD, 2020) Tosun, Petek; 04.03. Department of Business Administration; 04. Faculty of Economics, Administrative and Social Sciences; 01. MEF University
The new coronavirus disease (COVID-19), which has stemmed in December 2019, has been declared as a pandemic by the World Health Organization in March 2020 and turned into a global health crisis (Liu et al., 2020). Besides wars, pandemics have been the most dangerous and fearful threats to human life throughout history. As of August 2020, the pandemic has cost more than 777,000 lives worldwide with approximately 22 million cases and it was still ongoing. Besides its devastating impact on the health systems, the pandemic has led to an unpredictable change in the economic and social environment and the business and social life.
Customer Relationship Management in the Covid-19 Outbreak From a Salesperson Perspective
(2020) Tosun, Petek; 04.03. Department of Business Administration; 04. Faculty of Economics, Administrative and Social Sciences; 01. MEF University
The new coronavirus disease (Covid-19) has led to an unpredictable change in business and social life. Many institutions shifted to remote working to reduce the possibility of contagion in the workplace. Banks, which are among the major institutions in business life, have adopted remote working and social distancing rules in their branches and other workspaces. This change has inevitably influenced salespeople’s relationships with their customers since the ways of interacting and communicating have changed dramatically. The purpose of this study is to explore the impact of flexible and remote working during the Covid-19 pandemic on customer relationship management (CRM) in retail banking. A survey was conducted on customer relationship managers, branch managers, and other sales personnel regarding their self-assessment of CRM and sales performance during the remote working conditions in the Covid-19 outbreak. The findings have shown that the outbreak period has improved salespeople’s relationships with their customers. Besides, sales performance was positively influenced by CRM. CRM and sales performance did not change significantly depending on the size of the bank’s branch network or the salesperson’s total work experience. 18% and 16% of the salespeople found themselves important and safe, as employees of banks during the outbreak, respectively. However, 51% of the participants stated that working in the banking sector in the outbreak period was hard and anxious. While 16% of the participants thought that it is possible to work from home, only 4% stated that face-to-face communication is required. This study is timely research that has focused on the impact of the Covid-19 outbreak on CRM in banking and may constitute a proper base for future studies that will examine the impact of the pandemic deeper.
Designing a Sustainable Alumni Fundraising System for Turkish Universities
(2015) Son Turan, Semen; 04.03. Department of Business Administration; 04. Faculty of Economics, Administrative and Social Sciences; 01. MEF University
...
Digital occupational health and safety
(Routledge, 2022) Karadağ, Hande; 04.03. Department of Business Administration; 04. Faculty of Economics, Administrative and Social Sciences; 01. MEF University
Managing the Digital Workplace in the Post-Pandemic provides a cutting-edge survey of digital organizational behaviour in the post-pandemic workplace, drawing from an international range of expertise. It introduces and guides students and practitioners through the current best practices, laboratory methods, policies and protocols in use during these times of rapid change to workplace practices. This book is essential reading for students, researchers and practitioners in business and management. The book draws on global expertise from its contributors while being suitable for class and educational use, with each chapter including further reading, chapter summaries and exercises. Tutors are supported with a set of instructor materials that include PowerPoint slides, a test bank and an instructor's manual.
Dynamic capabilities and entrepreneurial management: A review of selected works of David J. Teece
(Journal of Social and Administrative Sciences, 2019) Karadağ, Hande; 04.03. Department of Business Administration; 04. Faculty of Economics, Administrative and Social Sciences; 01. MEF University
Dynamic capabilities framework which is the combination of internal processes, resource utilization and structural transformations that have to be strategically formulated and managed for gaining sustained competitive advantage in rapidly changing environments became largely influential not only in strategic management field but had a significant impact on several areas of management (Di Stefano, et al., 2010, Barreto, 2010). After the introduction of the dynamic capabilities approach, the contributions from the initiator of the approach David J. Teece and several other important strategy and management scholars gave way to the development of a new capabilities theory of the ‚innovative‛ firm as well the evolution of the fresh domain of entrepreneurial management. The current review aims to analyze the antecedents of dynamic capabilities and the development of this new theory through the works of David J. Teece and acknowledge his crucial contribution to fields of management, strategy, and entrepreneurship.
Eğitimde Küreselleşme: Türkiye’deki Uluslararası Öğrenciler Üzerine Bir Çalışma
(2024) Mutlu, Ceyhan; 04.03. Department of Business Administration; 04. Faculty of Economics, Administrative and Social Sciences; 01. MEF University
Bu çalışmanın amacı, küreselleşmenin eğitim üzerindeki sonuçlarını incelerken, Türkiye’deki uluslararası öğrenciler üzerine bir araştırma yapmaktır. Bu öğrencilerin sayıları, eğitim düzeyleri, bölümleri ve uyruklarına göre dağılımları Yükseköğretim Kurulu (YÖK) tarafından yayımlanan istatistiksel veriler kullanılarak ele alınmaktadır. Bu verilerin analizinde nitel araştırma yöntemlerinden biri olan genel tarama yaklaşımı kullanılmaktadır. Tarama yöntemleri, örneklem boyutunun büyük olduğu araştırmalarda sıklıkla kullanılan bir analiz yöntemi olmaktadır. Daha rasyonel sonuçlara ulaşabilmek için araştırmanın kapsamı son beş yılla sınırlandırılmıştır. Elde edilen bulgulara göre, Türkiye'deki uluslararası öğrenci sayısının her geçen yıl arttığı gözlemlenmektedir. En fazla tercih edilen öğrenim düzeyi lisans olurken, en fazla tercih edilen bölümün ise işletme bölümü olduğu görülmektedir. Bu öğrencilerin genellikle Türkiye’nin komşu ülkelerinden, Orta Doğu ve Afrika ülkelerinden geldiği, ancak öğrencilerin mezuniyet oranlarına baktığımızda ise, Avrupa’dan gelen öğrencilerin daha başarılı olduğu gözlemlenmektedir.

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