İşletme Bölümü Koleksiyonu

Permanent URI for this collectionhttps://hdl.handle.net/20.500.11779/1937

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Now showing 1 - 8 of 8

Citation - WoS: 1
Citation - Scopus: 1
Exploring the Determinants of Becoming a Mentor in Turkish Organizations
(Sage, 2018) Özgen, Muhsine Itır; Thatchenkery, Tojo; Rowell, James Willia; 01. MEF University
The success of organizational mentoring programs is dependent on employees becoming mentors themselves. This research explores the determinants of individuals' willingness to mentor. It was conducted in 2016, with 175 respondents from six subsidiaries of two Turkish conglomerates. The quantitative study aimed to analyze the relationship between-personal dispositions (Self-Efficacy and Appreciative Intelligence (R)), organization's situational factors, previous mentoring experiences, expected costs and benefits from mentoring-and willingness to mentor. The results indicated that individuals scoring highly on dispositional variables and expected benefits from mentoring showed a higher propensity to mentor. While practitioners may identify candidates with higher scores on Appreciative Intelligence (R), and Expected Benefits Scales, they also need to enable the expected benefits to be achieved in the organization. This study contributes to the academic literature on understanding mentoring intentions and provides practitioners with actionable recommendations for the recruitment of mentors who in turn may contribute to positive organization change.
Citation - WoS: 10
Citation - Scopus: 26
Fostering Equality in Education: the Blockchain Business Model for Higher Education (bbm-He)
(MDPI, 2022) Turan, S. Semen; 04.03. Department of Business Administration; 04. Faculty of Economics, Administrative and Social Sciences; 01. MEF University
This paper seeks to address which business model in higher education that fosters SDG 4, is adequate for the post-pandemic period. To that end, it introduces the “Blockchain Business Model for Higher Education” (BBM-HE) and a transformed business model canvas framework based on existing literature, concepts, theories and findings relating to most of the pressing issues in higher education from the present study. To determine these issues, secondary data is used in the qualitative research design by applying inductive content analysis techniques to online reports. The originality of this study lies in the “adaptive” perspective to the requirements of the post-pandemic higher education landscape, which consists of modifications to the core elements of higher education, the integration of blockchain technology into the entire system, and a stronger approach to sustainability practice through sustainability tokens. The envisaged model sets out to provide a roadmap for all stakeholders, but most importantly, “decentralized” higher education institutions of the future and the “employable skills-seeking” proactive students all over the world, as opposed to the former “solely degree-focused and affluent” consumers of educational offerings. This study contributes to higher education literature in terms of business models, blockchains, pandemics, and sustainability.
Citation - WoS: 6
Citation - Scopus: 16
Minimum Cost Delivery of Multi-Item Orders in E-Commerce Logistics
(Elsevier, 2022) Muter, İbrahim; Laportece, GilberT; Akyüz, M. Hakan; Erdoğan, Güneş; 01. MEF University
We solve a delivery problem arising in e-commerce logistics. We consider a retailer with an online store and a network of stores operating in an omni-channel strategy. The fulfillment decision for an online order, which contains a number of items, involves the allocation of these items to the stores where they are available and the selection of one store for consolidation of the items into the final package to be dispatched to the customer. The transportation between the stores and the customer is handled by a third-party logistic provider which uses a concave pricing policy based on the distance between the origin and the destination, as well as on the weight of the items. We present an online problem which is defined for a set of orders placed over time, and a mixed integer programming formulation defined for each order. The main characteristics of this problem are that the solution of the formulation for each order impacts those of the subsequent orders, and the problem must be solved in real time. For the solution of the formulation, we propose an iterative matheuristic based on the solution of the set covering model and local search. Computational results on randomly generated instances are provided, which demonstrate that our algorithm is capable of producing high-quality results.
Citation - WoS: 31
Citation - Scopus: 43
Sustainability Disclosure in Higher Education: a Comparative Analysis of Reports and Websites of Public and Private Universities in Turkey
(Emerald Group Publishing Ltd., 2019) Son Turan, Semen; Lambrechts, Wim; 04.03. Department of Business Administration; 04. Faculty of Economics, Administrative and Social Sciences; 01. MEF University
Purpose : The purpose of this paper is to explain the extent and content of the sustainability disclosure of public and foundation (private but not-for-profit) universities in Turkey. Design/methodology/approach : Subsequent to a systematic literature review of six academic databases and the National Thesis Center, a content analysis using a combination of Global Reporting Initiative and campus assessment tools from previous studies is conducted on stand-alone sustainability reports and websites of a purposive sample of eight universities in Turkey. Findings : Infrequent and unsystematic sustainability practice done through websites seems to be more prevalent than formal reporting through international initiatives. Research and practice diverge by focusing on different sustainability indicators. Sustainability needs to be integrated into teaching and curriculum through university policies and regulations. Foundation universities show greater effort in sustainability reporting than public universities. Research limitations/implications : The research is limited by the availability of mostly self-reported, dispersed and unaudited data by foundation universities in addition to framework-imposed specificities. Furthermore, there is only one public university with a formal sustainability report in the sample.Practical implications : The findings offer suggestions for developing extra sustainability indicators and may assist local policy-makers and researchers in their efforts to improve sustainability reporting by local universities.Originality/value : This comprehensive research effort is one of the few studies from a non-Western country perspective and the only study on Turkey in relation to universities and sustainability reporting. Keywords : Citation Son-Turan, S. and Lambrechts, W. (2019), "Sustainability disclosure
Citation - WoS: 10
Citation - Scopus: 15
The Hesfs for Higher Education Funding, Employment and Sustainability
(Emerald Group Publishing Ltd., 2020) Son Turan, Semen; 04.03. Department of Business Administration; 04. Faculty of Economics, Administrative and Social Sciences; 01. MEF University
Purpose: The purpose of this paper is to develop a higher education funding and employment system that obviates barriers to sustainable development and helps engrain the notion of sustainability into the institutional framework. Design/methodology/approach: The “Higher Education Sustainability First System” (HESFS) is a conceptual model that builds upon ideas from previous literature. Its theoretical basis draws on a joint value creation framework from the stakeholder theory and business model perspectives. Findings: A holistic three-pillar approach that offers multiple value propositions is needed to engage the stakeholders to collaborate for the coherent functioning of the HESFS. This will enable the establishment of a viable innovative financial model and the institution of a sustainability-focused student employment program that are facilitated by a robust sustainable infrastructure. Several sustainable development goals may be furthered in the process. Research limitations/implications: The applicability of a part or entire HESFS depends on the characteristics of the higher education institution and the level of its maturity in a sustainable development process. Although its different constituents have been empirically validated in literature, the HESFS model could be applied in a case study to determine its potential feasibility. Practical implications: The HESFS may inspire policymakers, businesses and higher education institutions to forge alliances to devise innovative resources of funding and engage in employment partnerships that can lead to progress in sustainable development. It may particularly be useful for institutions in developing and less developed countries, where inequality and high youth unemployment rates prevail. Originality/value: By focusing on an under-researched topic through a multitheoretical perspective, this study contributes to theories pertaining to stakeholder engagement and business models. © 2020, Emerald Publishing Limited.
Citation - WoS: 19
Citation - Scopus: 24
Unethical Sales Practices in Retail Banking
(Emerald, 2020) Tosun, Petek; 04.03. Department of Business Administration; 04. Faculty of Economics, Administrative and Social Sciences; 01. MEF University
Purpose: This study examines the salesperson-driven unethical behavior toward consumers in the retail banking context. Design/methodology/approach: Consumer posts on an online social platform were analyzed using content analysis. Cluster analysis and word association analyses were conducted to analyze the posts across ethics dimensions, customer intentions and banking services. Findings: Complaints about salesperson-driven unethical behavior were classified into three clusters: disrespect, fee deception and other deception. Four themes of consumer intentions emerged from data: expecting an action regarding the staff, fixing the problem, exiting the bank, or just expressing the problem on the social platform. There was a significant difference among clusters in terms of intentions. The deception clusters had a stronger association with fixing the problem, while the disrespect cluster had a stronger association with consumers’ willingness to express their complaints and requests regarding corrective actions for the salespeople. Practical implications: Banks must differentiate their service recovery approach depending on the problem. While a refund can be more appropriate for recovering deception, a corrective action regarding misbehaving sales staff is expected by the customers for the disrespect problem. Originality/value: This study contributed to the need for current research on personal selling practices and salesperson ethics in banking services. The unethical sales practices were linked to customer intentions, and several associations were found. An unethical sales behavior framework that can be used in future research was represented.
Citation - WoS: 3
Citation - Scopus: 2
User-Generated and Brand-Generated Content as Indicators of University Brand Personality and Business Strategy
(Routledge, 2022) Tosun, Petek; Ayan, Büşra; Karadağ, Hande; 04.03. Department of Business Administration; 04. Faculty of Economics, Administrative and Social Sciences; 01. MEF University
The rising competition and social media usage increased the importance of university brand personality and strategic marketing in higher education. This study explores the interrelationships between brand-generated content (BGC) and user-generated content (UGC) on social media and universities’ competitive strategy and brand personality. BGC that included four universities’ tweets and UGC that consisted of consumer comments were analyzed by content and correspondence analysis in R programming language. The findings indicated that BGC was in alignment with universities’ generic strategies. BGC-UGC dispersions across brand personality were in alignment for the differentiator university, while there was a mismatch between BGC and UGC for low-cost universities. The differentiator university was associated with being prestigious, cosmopolitan, and conscientious, while the low-cost universities were associated with sincerity. The findings supported the applicability of generic business strategies to the higher education context and showed the strategic link between brand personality and the pursued generic strategy.
Citation - WoS: 20
Citation - Scopus: 22
Whistle While You Work: Toward a Model of Emotional Self-Leadership
(2016) Pearce, Craig; Manz, Charles C; Neck, Christopher P; Houghton, Jeffery D; Fugate, Mel; 01. MEF University
There has been a growing interest in leader emotion in organizational scholarship. Concomitantly, the body of research on self-leadership continues to expand. Nonetheless, relatively little work has focused on emotional self-leadership. We address this void by exploring intrapersonal and interpersonal aspects of emotional self-leadership and its inherent challenges and opportunities. Specifically, we examine how emotional self-leadership strategies can be used to shape emotional experiences, emotional authenticity, and other work-related outcomes. We offer an emotional self-leadership model, research propositions, and implications for research and practice.

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